Welcome to Foremost Equipment. Never using an automated phone menu, this new and used medical equipment company boasts top customer service and always someone to answer and serve you. We are a leading supplier of high quality, competitively priced, pre-owned Medical equipment. With a 5,600 square foot warehouse, Foremost has one of the largest inventories in the industry! "If we don't have it, no one does."
The three partners behind Foremost Medical Equipment, Inc. are young considering they represent over 85 years of experience. Mark Ragus, President and General Manager, has been in the new and used medical equipment business since 1996, starting with the company's original owners back in Florida.
Ragus, trained as an electrical engineer, took over as president in 2002 and moved the company to its current location in Rochester, NY, joined by business partners/owners Steve Buchman, Sales Manager, and Pam Gall, Purchasing Manager.
"We are a medium-sized company with about 17 employees, including three biomedical engineers and a retired Emergency Medical Physician on staff," Ragus notes. Foremost sells both new and refurbished electronic medical equipment and consumables while providing full service and repair of all electronic medical equipment.
"What sets us apart is we answer the phone," Ragus says. "During business hours, we do not utilize voicemail as we wish to serve our customers when they call. We offer a five-day right-of-return on refurbished equipment, an all-product warranty, and are extremely customer oriented."
In fact, Foremost boasts that the vast majority of their customers (75%) are repeat clients. "Very few of our customers are unhappy," Ragus says.
Hospitals, EMT and Fire and Police Departments, Medical Centers, Specialty Physicians, Dealers, Universities, Manufacturers and Vets are Foremosts' major customers, in that order; and the company services both end-users and dealers worldwide. Foremost's customers also include: places of worship, golf courses, concert venues, and schools looking for affordable and easy-to-use automatic defibrillators, tattoo shops seeking effective sterilizers, and television and movie producers who need equipment that looks sharp in a close-up.
Most companies on the Internet have practically annonymous reviews of their service. Really, "Who is this R.W. from NV and why should I trust them?" At Foremost, we have real-world, verifiable statements culled from public records.
Refurbished: Great Warranty, Great Price and In Stock:
From the Arundel, ME Board of Selectmen Meeting Minutes (9/8/2008)
Jason Nadeau, AFR Chief explained to the Board that he had been working with
Foremost Equipment regarding a refurbished heart monitor. It has the same 2 year warranty that a new monitor would have but at a significantly lower cost. It generally
takes several months waiting for an available model, but Jason was contacted and
informed that a monitor was being shipped on Friday.
Responsive Service:
From the Minutes of Goose Creek, SC City Council Meeting (7/8/2008)
Chief Chapman briefed City Council on the purchase of one (1) 12 Lead Life-Pak Defibrillator. Chief Chapman stated the City received quotes on factory refurbished units and stated the most responsible bidder was Foremost Equipment from Rochester, New York... He stated he and his staff has spoken with several EMS agencies that have purchased factory refurbished units and they have had good success with them.
...Councilmember Tekac made a motion to approve the purchase of one (1) 12 Lead Life-Pak Defibrillator from Foremost Equipment, as stated by Chief Chapman. Councilmember Phillips seconded the motion. Mayor Heitzler called for the vote. All in favor, none opposed. Motion carried.
Get More For Your Trade-In:
From the Lackawanna, NY City Council Meeting Minutes (1/5/2009)
The Fire Chief has received two offers to purchase our used defibrillators. Both are companies that refurbish used medical equipment and resell it. The first quote was for $800.00 through XXXX XXXXX Medical Equipment. The second quote was for $4,000.00 through Foremost Equipment. The Fire Chief has been unable to get any more quotes and feels that the former quote is the highest we would receive. I ask your permission to sell our two used defibrillators to Foremost Equipment for $4,000.00 and request that the proceeds be returned to the fire department. (Carried 5 - 0)
Foremost Medical Equipment is dedicated to your satisfaction. Every effort is made to pack and ship your order accurately and safely. We strongly suggest you inspect your packages immediately upon delivery. If we make an error with your order, or you receive defective or damaged products, please have the driver make the proper notations before signing for the package and call us at 1-866-463-3522 to obtain a Return Merchandise Authorization Number. Credit will be given for incorrectly shipped, damaged or defective products within 15 days of invoice. In the event of customer error, products must be returned unopened and in salable condition and a restocking and handling charge up to 20% and shipping costs will be assessed.
Items with return restrictions or not returnable
Special/customized orders,
Opened or defaced items.
Disposable items.
Products with expiration dates.
All new equipment is covered under the manufacturers warranty for defects. Returns are to be processed through Foremost Equipment. Do not contact the manufacturer directly to initiate a return.
Refurbished Equipment Returns
All units refurbished by Foremost Medical Equipment come with a five day right of refusal; If within five days you do not like the refurbished unit for any reason, you may return it.
Unless otherwise noted, the warranty periods of refurbished equipment are:
90 Day Warranty
IV and Syringe Pumps
Six Month Warranty
Patient Monitors
Fetal Monitors
Vital Signs Monitors
Pulse Oximeters
Zoll Defibrillators
One Year Warranty
All other Defibrillators
Five Year Warranty
AEDs
Buyer is to be soley responsible for the installation and operation of products covered in this policy, including without limitation the obtaining of all permits, licences, or certificates required for the installation or use of such products.
Before you return any equipment for any reason, please call us at 1-866-463-3522 to make shipment arrangements.
Privacy Policy
We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:
To provide the ability to create personal profile areas and view protected content.
To provide the ability to contact you, and provide you with shipping and billing information.
To provide customer feedback and support.
To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
To support recruitment enquiries.
To allow you to forward information to another individual such as a friend or co-worker. Foremost does not store the personal information of the third party. We collect the information for the sole purpose of sending a one-time email. If you choose to use our referral service to inform a colleague or friend, we will only ask for a contact name and email address.
To meet contract obligations.
For additional security purposes, this site does not retain or store any payment information and uses 128-bit SSL encryption for transactions.
Shipping and Tax
NY state orders are subject to sales tax. Shipping charges on this website are for US via UPS Ground; For shipping to countries outside the US, you will be contacted for the additional charge.
Website Terms of Use
You agree that you will not: (i) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or which Foremost Equipment considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; (ii) attempt to transmit any "virus", "trojan horse" or other software destruction or disruption device; (iii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner; and (iv) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.
Product Information
Prices shown on the Site apply to products and services on the Site. Price and availability are subject to change without notice.
We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment, we cannot be responsible for photographic differences in size, shape and color of the products.
The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers.
Technical Advice
Any technical advice offered or given in connection with the use of any products is an accommodation to the buyer without charge, and Foremost Medical Equipment shall have no responsibility or liability whatsoever for the content or use of such advice.
Perform scheduled maintenance, electrical safety inspections, operation verification procedures and calibrations on medical devices using established guidelines from the manufacturer.
-Performs Inspections to maintain a complete and accurate inventory of medical devices.
-Performs troubleshooting, service, and repairs of medical equipment.
Responsible for ensuring all service and documentation is complete, and accurate.
Evaluation of new equipment, accessories and supplies and inspect incoming equipment for compliance with codes, standards and manufacturer's recommendations.
-Assist with the administrative responsibilities of the department, including work order, control, maintenance history records, PM and safety inspections requests and repair parts inventory records.
-Assist with managing both biomedical department and warehouse, which may include workflow through the warehouse, oversight of all facets of the order process, organize orders and order flow, equipment, accessories and supplies in order to maximize the productivity of the warehouse. Secondarily, when needed, will assist the other technicians with their workload, which will include repair, maintenance and troubleshooting of medical equipment and systems.
Qualifications:
Ideal candidate will have an Associates Degree in Biomedical Engineering or related field, or a minimum 2 years experience or equivalent. Experience diagnosing and repairing mechanical, electromechanical and/or electronic equipment in the Health field resulting in an in-depth knowledge of electric digital circuitry and thorough understanding of electronic and electro-mechanical devices. Good interpersonal and customer service skills required. This is a great opportunity for a self-starter who is looking for a place to grow.
Hours:
full-time, day shift
Location:
East Rochester
Date opened:
Feb 1, 2010
Respond by:
Until Filled
or fax: 585-586-4882
Foremost Equipment is an Equal Opportunity Employer.
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